James Griffin, the MD of InXpress tells us how working with us has meant his business has improved the communications between staff. The telecoms service that we provide means his staff are connected with a reliable service that can be used as they are on the move.
Seamless global communication
InXpress is a courier and freight franchise based in Birmingham. The company employs four staff, with two members of staff working remotely from abroad. The Kane Elevate Telephone App ensures my team can communicate with ease on conference calls. The telecoms service provided by Kane Comms Group is invaluable to us. We are able to maintain communication at all times, at any time of the day.
Responsive customer support team
Kane Comms Group has been providing our telecomms for two years. We are really pleased with the service – it has been great. The system is so robust and reliable which is important to any successful company. On the very odd occasion when a server has dropped, Kane Comms have always been on hand to help. Customer support is important to Kane Comms. They’re very responsive and any issue gets sorted really quickly.
The great thing about Kane Comms is they offer a personable service – there is no waiting trying to get through to a busy call centre. There is always someone able to help a quick call away. We have a great relationship with the team and know everyone by name. We get straight through to someone who can help as soon as we need them.
Flexible App features
I would recommend Kane Comms to other business owners who want a quality service and superb customer support. Another business I introduced to Kane Comms for the telecoms service has saved a lot of money. Once of the best features is the app system, where all of my staff can work from their physical telephone handset in the office and then call or receive calls on their laptop or mobile when they are on the move. It’s a great feature that is ideal for busy companies that are out on the road a lot of the time. Kane Comms Group are a modern company, moving with the ever-changing times.
